Your general contracting company performs solid work and you always do what it takes to satisfy your customers. But sometimes there are customers who simply do not have reasonable expectations for their project or those customers who attempt to take advantage of your good-faith approach to business. Even when you have done your best to correct the concern, a dissatisfied customer may decide to file a complaint with the New Jersey Division of Consumer Affairs. Depending on the nature and level of severity regarding the complaint, your business could then receive a Notice of Violation from the state.

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